Terms and conditions

Last updated: 21 August 2026These Terms and Conditions explain how the Fittedly service works and the basis on which you use our website and submit an enquiry.By using Fittedly, you agree to these Terms and Conditions.## About FittedlyFittedly is an introduction service that helps homeowners connect with independent kitchen fitters.Fittedly does not carry out kitchen installations itself and is not the contractor responsible for any work carried out by a fitter.## How the service worksWhen you submit an enquiry, Fittedly may use the information you provide to identify a suitable independent kitchen fitter in your area.Where appropriate, we may pass your enquiry details to a fitter so they can contact you directly about your project.Submitting an enquiry does not guarantee that a suitable fitter will be available.## No obligation to proceedThere is no obligation to accept a quote, hire a fitter or proceed with any work after making an enquiry through Fittedly.Any decision to appoint a fitter is entirely yours.## Independent kitchen fittersKitchen fitters introduced through Fittedly operate independently.They are not employees, agents or representatives of Fittedly.The fitter is responsible for:* Providing their own quotes
* Agreeing the scope of work
* Confirming prices and payment terms
* Carrying out the installation
* Managing any guarantees or warranties they provide
* Complying with applicable laws, regulations and trade requirements
* Resolving any issues relating to their workAny contract for installation work is between you and the fitter directly.## Quotes and pricesFittedly does not set the prices charged by independent fitters.Any quote, estimate, deposit, payment schedule or final price must be agreed directly between you and the fitter.You should make sure you understand what is included in any quote before agreeing to work.## Checking a fitterFittedly may carry out reasonable checks before introducing a fitter, but you remain responsible for deciding whether a fitter is suitable for your project.You may wish to check things such as:* Previous work
* Customer reviews
* Relevant experience
* Insurance
* Qualifications where applicable
* Written quotations
* Guarantees or warranties## Responsibility for installation workFittedly is not responsible for the quality, safety, timing, completion or outcome of installation work carried out by an independent fitter.If you have a problem with work carried out, you should raise it directly with the fitter.Nothing in these Terms excludes or limits any responsibility that cannot legally be excluded under UK law.## Information you provideYou agree to provide information that is accurate and reasonably complete when submitting an enquiry.You should let us know if important details about your project change.## Personal informationWe handle personal information in accordance with our Privacy Policy.When you submit an enquiry, your information may be shared with a suitable independent kitchen fitter where this is necessary to deal with your request.## Website availabilityWe aim to keep Fittedly available and accurate, but we cannot guarantee that the website or service will always be available without interruption.We may update, change or temporarily suspend parts of the service where necessary.## Website contentInformation provided on the Fittedly website is intended as general information only.It should not be treated as professional legal, financial, building, electrical, plumbing or structural advice.## Misuse of the serviceYou must not use Fittedly:* For unlawful or fraudulent purposes
* To provide deliberately false information
* To interfere with the website or service
* To misuse another person's personal informationWe may refuse or stop dealing with an enquiry where we reasonably believe the service is being misused.## Changes to these TermsWe may update these Terms and Conditions from time to time.The latest version will always be available on this page, with the date at the top updated where appropriate.## Governing lawThese Terms and Conditions are governed by the laws of England and Wales.## Contact usIf you have any questions about these Terms and Conditions, contact:Fittedly
Email: [email protected]

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